Global Identity & Role Access Mapping
An explicit hierarchical matrix separating SaaS operational layers from clinical and administrative workspaces with zero-trust permissions.
Practice Executive Tier
Strategic oversight and global configuration for practice organizations and branches.
Org Owner
Full data ownership, billing strategies, key rotations, and global user management.
Admin
Structural platform access to deploy services, manage users, and modify billing templates.
Clinical Care Delivery Tier
Direct interaction with patient charts, diagnostic pipelines, and clinical operations.
Medical Provider
Direct interaction with clinical charts, prescription creation, diagnostic logs, and queues.
Medical Assistant
Pre-consultation operations, patient vitals, organizing chart queues, and digital file records.
Front-of-House & Operations Tier
Managing physical clinic flows, scheduling, and standard coordination tasks.
Front Desk
Core lifecycle scheduling, checking in arrivals, and primary patient registration.
Administrative Staff
Multi-department scheduling control, service fulfillment oversight, and coordination.
Financial & Growth Tier
Controlling revenue cycles, patient acquisition, and business intelligence metrics.
Finance Staff
Complete invoice lifecycle control, payment ledger settlement, and analytics.
Lead Manager
Strategic control over acquisition dashboards, macro lead assignments, and marketing performance.
Customer Relationship Exec
Individual pipeline execution, outbound calls, and granular prospect task logging.
Pharmaceutical Subsystem Tier
Command over inventory matrices, manufacturing batches, and drug catalogs.
Pharmacy Manager
Command over inventory matrices, batch configuration, and financial reconciliation.
Pharmacy Staff
Live dispensing requests, verifying batch numbers, and recording payments.