Feature Deep-Dive:
Appointment Scheduling
Connect your clinic calendar to a secure patient portal for online appointment requests, flexible scheduling, and transparent live queue updates.
Scheduling Capabilities
Discover how our intelligent platform simplifies complex healthcare workflows, allowing you to focus entirely on patient care.
OTP-Secured Patient Access
Patients sign in with a verification code sent to their registered phone number.
Online Appointment Requests
Patients choose a branch, provider, date, and available time from the clinic portal.
Live Queue & Updated ETA
Patients can follow visit status, queue progress, and the latest estimated consultation time.
Flexible Calendars for Complex Clinics
A static calendar doesn't work for modern healthcare. Doctors have varying shift patterns, multiple consultation rooms, and unpredictable emergency blocks. Our dynamic scheduling engine handles it all.
Front-desk staff can coordinate doctor calendars, token queues, time-slot bookings, check-ins, and appointment requests from a connected operational workspace.
- Color-coded appointment statuses (Booked, Arrived, In-Session)
- Multi-doctor and multi-room calendar views
- Dedicated online request review and scheduling workflow
Online Self-Scheduling
Free up reception phone lines with a secure patient portal. Patients verify their registered mobile number using a one-time code, select their clinic, branch, provider, date, and available time, then submit an appointment request.
When the clinic proposes another time, the patient can accept it or request an alternative digitally. They can also cancel eligible appointments without calling the front desk.
Live Queue Visibility for Patients
Once a visit is in progress, patients can see the live status from their phone—including queue position, patients ahead, and an updated estimated consultation time.
That visibility helps patients plan their arrival and reduces repeated “when will my turn come?” calls at reception.
Scheduling Feature FAQs
Can I set up different slot durations?
Yes, you can configure default slot durations per doctor, or override them manually for specific procedures that require more time.
How do patients access online booking?
Patients use their mobile number and a one-time verification code. Linked patient records may require an additional identity check before private information is shown.
What can a patient see in the live queue?
For eligible appointments, the portal shows current visit status, queue progress, the number of patients ahead, and an updated estimated consultation time.
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